Customer Support

Context Help

If you lose your way inside our web hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A popup will appear. It offers comprehensive info about all the operations that you can carry out on that particular page. Each popup opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge range of educational video clips explaining how to work with our Control Panel. They're designed for those of you who would like to see how things are being done instead of just reading articles. Thus, anyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you searching for, examine our comprehensive Frequently Asked Questions database, which covers questions asked by real customers and offers practical solutions. We periodically "revamp" our FAQ database with new articles so as to cover all the new additions and innovations associated with our system.

Ticketing System

If you still can't discover the answer you searching for in the FAQ database either, you can contact our excellent team of support engineers available 24/7 and eager to help you with any question. Each support ticket you open will be responded to within 1 hour (the average trouble ticket response time being just 20 mins), so you will not have to wait a long time to receive an answer to your question.